The COVID 19: Nineteen Questions to Inspire Your Team to Rethink Work

We have an unprecedented opportunity to reimagine our work and our lives. Let’s not blow it.

Taylor Cone
2 min readJun 1, 2020
from joshua coleman, unsplash

Everyone is talking about what normal will look like in a “post-COVID” world. Discussions abound about “going back” to work.

We think that way of thinking misses an enormous opportunity that we all have right now, and we believe that we must not simply recreate work — we must reimagine it. The global workforce has never experienced disruption at this scale before, and it’s a perfect moment to challenge everything about the system we’ve built.

To that end, we’ve compiled a quick list of simple questions to inspire a creative approach to how work could look as this next chapter begins.

How might we…

  1. …reinvent the cafeteria experience?
  2. …redefine elevator etiquette?
  3. …best tap into our customers’ expectations?
  4. …ensures employee and customer safety?
  5. …discover our customers’ unmet needs under these new circumstances?
  6. …fairly reassess compensation & benefits?
  7. …reimagine work-life balance?
  8. …set (new/updated) standards for working remotely?
  9. …help employees optimize their home office?
  10. …help parents balance work/childcare?
  11. …redesign carpooling?
  12. …make employees feel healthier than before?
  13. …reimagine hiring & onboarding?
  14. …educate employees on how to run amazing meetings?
  15. …define and maintain clear boundaries between work and personal life?
  16. …redesign the conference room (or equivalent)?
  17. …recreate the watercooler conversation?
  18. …respond to an employee with COVID?
  19. …ensure equity and fairness through all this change?

We’re big believers in the idea that we should all “create the future we want to live in.” What does work look like in the future that you want to live in, and how might you create that future?

What questions would you add to this list? Add a comment and let us know.

[We are Suzi Hamill & Taylor Cone. We help teams solve real business challenges with design thinking & experimental innovation. If you’d like help designing your plan for returning to work, send us a note at hello@lightshed.co]

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Taylor Cone

A curious character committed to creative collaboration. Co-founder & Head of Experience @ Compa.